We conduct random quality inspections on a regular basis to review the quality of our crew members’ work while they are on duty.
Here are the 3 methods we use in maintaining the quality checks:
- Unannounced Visit – To ensure cleaners are properly uniformed and performing their duties thoroughly and completely.
- On-Site Inspection – A walk-thru with the cleaner and/or the client during regular business hours.
- Follow-up – A brief telephone call by our customer service agents after your session has been completed.